Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our annual update to the rent and service charges with details on how we calculated the figures.
Open DocumentOpen DocumentThis policy explains how we address unauthorised occupants in our homes and the steps we take to recover properties so they can be allocated to those in genuine need.
Open DocumentOpen DocumentOur Communication Strategy promotes clear, consistent communication so residents, partners, and colleagues understand expectations, stay informed, and engage effectively with our services and decisions.
Open DocumentOpen DocumentThis code from the National Housing Federation sets out standards for housing associations to achieve excellence in governance, accountability and resident-focused decision-making.
Open DocumentOpen DocumentWe are committed to building communities where people can thrive and know they are valued and respected as they are.
Open DocumentOpen DocumentThis policy explains how we look after our estates so they stay safe, clean and well-maintained, and how we work with residents to improve their neighbourhoods.
Open DocumentOpen Document