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Performance

See key data and statistics on our performance as an organisation

Tenant Satisfaction Measures

TSMs are used by the Regulator of Social Housing in England to assess how well landlords are doing in providing good quality homes and services.

Complaints Performance

How we listen to and respond to feedback about our services and what you can expect if you contact us with an issue.

More For Residents

Discover more about the many communication options available for residents of Salvation Army Homes .

Current Performance Figures
5.95
%

Total current arrears (Gross, All housing services)

Set against a 5% target

4.65
%

Total void loss (All housing services)

Set against a 2% target

71
%

Employee Satisfaction

Set against a 75% target

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