Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we handle repairs including what we fix, what residents must look after themselves, and how quickly different types of repairs will be completed.
Open DocumentOpen DocumentThis policy explains how we protect personal data and make sure it is collected, used and stored safely in line with data protection law.
Open DocumentOpen DocumentThis policy explains the safety checks we carry out on lifts and lifting equipment to keep residents safe within their homes.
Open DocumentOpen DocumentThis report shows the progress we have made during the year on our environmental, social and governance goals. Discover how we are making a positive difference.
Open DocumentOpen DocumentThis policy explains how we keep homes safe from damp and mould. It outlines how we investigate and fix problems, and how we support residents through the process.
Open DocumentOpen Document