For Residents

Last Updated

December 2023

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Anti-Social Behaviour and Hate Incident Policy

This policy explains how we address antisocial behaviour and hate incidents to keep residents safe and outlines the types of behaviour considered unacceptable.

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Service Charge Policy

This policy explains more about service charges which residents pay to cover the cost of maintaining shared areas and services.

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NHF Code of Governance 2020

This code from the National Housing Federation sets out standards for housing associations to achieve excellence in governance, accountability and resident-focused decision-making.

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Lift Operation and Lifting Equipment Policy

This policy explains the safety checks we carry out on lifts and lifting equipment to keep residents safe within their homes.

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Disability Confident

Find out more about how we strive to be an inclusive employer along with the support and assistance that is available to you.

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Development and Growth Strategy

Our Development and Growth Strategy focuses on growing our homes sustainably and in the right place to meet rising housing needs.

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