Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
We work in partnership with one of the country’s leading mutual exchange services, HomeSwapper, to help you find a home that suits you better.
Visit the HomeSwapper website to register and start searching today.
· You will need to find someone to exchange with
· Before you can exchange homes, both you and the person you are swapping with need to complete our Mutual Exchange Form and send this to us
· Please speak to your Neighbourhood Manager if you need any help in completing the form or want to find our more
· We will notify all parties applying for an exchange of our decision within 42 days from when we receive the full application, including the correct supporting documentation
· Be keeping to your tenancy conditions
· Not have rent arrears equivalent to more than one month’s rent, unless there are exceptional circumstances. We may make it a condition of our approval that you clear any arrears by a specific date before the mutual exchange takes place
· Meet any criteria for the type of home you’re exchanging into (for instance, an age restricted home, affordable rent homes)
· Move to a home that’s a suitable size for your family. If you’re downsizing, you may under occupy by one bedroom in your new home
· Rectify any repairs or alterations that you are responsible for
Our policy for listening and responding to feedback given by those who use our services.
Open DocumentOpen DocumentOur plan to raise our profile and become a ‘go to’ provider of support.
Open DocumentOpen DocumentOur annual report that monitors pay disparity in our organisation.
Open DocumentOpen DocumentThis policy details the commitment of Salvation Army Homes to co-production, inclusivity, involvement and engagement with residents to influence and improve service delivery.
Open DocumentOpen DocumentOur service to provide safe, temporary, emergency accommodation for a maximum of six months for women and children fleeing (or at risk of) domestic abuse and honour based violence.
Open DocumentOpen Document
