Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
A step by step guide to getting started on our resident's portal
Our Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentOur Communication Strategy promotes clear, consistent communication so residents, partners, and colleagues understand expectations, stay informed, and engage effectively with our services and decisions.
Open DocumentOpen DocumentThis policy explains how we manage aggressive, abusive, or unreasonable behaviour, and the steps we take to protect staff and residents while ensuring services remain fair and accessible.
Open DocumentOpen DocumentFind out more about how we strive to be an inclusive employer along with the support and assistance that is available to you.
Open DocumentOpen Document
