Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
A step by step guide to getting started on our resident's portal
This policy explains how we manage asbestos in homes to keep residents safe. It informs residents what to do if worried.
Open DocumentOpen DocumentThis policy outlines how we provide aids and adaptations for residents with disabilities and explains the process for making decisions about these adjustments.
Open DocumentOpen DocumentThis policy explains how, through early engagement and advice sharing, we support residents to maintain their tenancies.
Open DocumentOpen DocumentThis policy explains how we meet the Social Tenant Access to Information Requirements (STAIRs), including how residents can access and request information about the management of their home.
Open DocumentOpen DocumentThis policy explains how we manage rent debts by supporting residents to pay on time, offering support when needed and taking fair action only when necessary.
Open DocumentOpen Document