For Residents

Last Updated

April 2024

Resident portal user guide

View

Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

A step by step guide to getting started on our resident's portal

Other Relevant Documents

Water Hygiene policy

This policy explains the checks and controls we have in place for our water systems to keep residents safe within their homes.

Open DocumentOpen Document

Estate Management Policy

This policy explains how we look after our estates so they stay safe, clean and well-maintained, and how we work with residents to improve their neighbourhoods.

Open DocumentOpen Document

Data Protection Policy

This policy explains how we protect personal data and make sure it is collected, used and stored safely in line with data protection law.

Open DocumentOpen Document

Privacy Notice

Our policy on the use of your personal information.

Open DocumentOpen Document

Allocations Policy

This policy explains how we allocate homes, ensures the process is fair and transparent, and outlines who is eligible to apply for housing.

Open DocumentOpen Document

Repairs Policy

This policy explains how we handle repairs including what we fix, what residents must look after themselves, and how quickly different types of repairs will be completed.

Open DocumentOpen Document
Salvation Army Homes are keen to ensure all their services are accessible for all. Please use the tools below to adjust the website and if you need more assistance do call us.
Change Language
To translate this page into any language please use Google Translate
Site Translation
Listen To This Website
Use Text to Speech to listen to this website in one of 40 different languages
Listen To This Site
Increase Text Size
Use the AbilityNet website to set up your browser and device to meet your needs
Change Text Size
Staying Safe Online
If you are concerned about being seen on this website please use the button below to leave.
Leave This Page