Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentWe have a robust approach and zero tolerance policy towards slavery and human trafficking.
Open DocumentOpen DocumentThis policy explains how we address antisocial behaviour and hate incidents to keep residents safe and outlines the types of behaviour considered unacceptable.
Open DocumentOpen Document
