Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
This policy explains how we keep homes safe from damp and mould. It outlines how we investigate and fix problems, and how we support residents through the process.
Open DocumentOpen DocumentDetails of our financial performance, accounts and value for money, for the year ending 31 March 2026.
Open DocumentOpen DocumentA form to capture a character reference from somebody who can vouch for you with regard to your suitability as a tenant.
Open DocumentOpen DocumentOur Customer Services Strategy focuses on how we listen, respond and involve residents so interactions feel clear, supportive and respectful.
Open DocumentOpen DocumentThis policy explains how we protect children, young people, and adults at risk by ensuring concerns are reported quickly, staff understand safeguarding responsibilities, and consistent practices are followed across all services.
Open DocumentOpen Document
