Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.
Our Value For Money Strategy explains how we makes the best use of money, skills, and resources to provide high-quality services and deliver the greatest benefit to residents.
Open DocumentOpen DocumentThis policy explains how we keep homes safe from damp and mould. It outlines how we investigate and fix problems, and how we support residents through the process.
Open DocumentOpen DocumentOur Older Persons Strategy strengthens how we support residents to live safely and independently as needs change.
Open DocumentOpen DocumentThis policy explains the approach to providing remedies (putting things right) when mistakes or service failures occur.
Open DocumentOpen DocumentThis policy explains how we prevent bribery, ensure honest conduct, and set clear rules so no one can offer or accept anything that unfairly influences decisions.
Open DocumentOpen Document
