For Residents

Last Updated

September 2024

ESG Report 2023-24

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Domestic Abuse Policy

This policy explains how we support people experiencing domestic abuse and respond to keep them safe, outlining available support, how concerns are handled, and our commitment to a safe, confidential service.

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Tenancy Fraud Policy

This policy explains how we prevent, investigate and act on tenancy fraud so our homes are only occupied by people who are legally entitled to live in them.

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Management of Asbestos Policy

This policy explains how we manage asbestos in homes to keep residents safe. It informs residents what to do if worried.

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Gas Safety Policy

This policy explains how we keep home safe by carrying out regular gas safety checks and fixing any problems quickly.

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NHF Code of Conduct 2026

This code from the National Housing Federation sets out standards appropriate for its members, including ethical behaviour, accountability, professionalism and integrity.

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