December 20, 2024
For your information, the arrangements for contacting Salvation Army Homes from 24th December 2024 to 2nd January 2025 are as follows: -
· The Customer Service Centre office will close on Tuesday 24th December 2024 at 12.30pm
· It will reopen 27th, 30th & 31st as usual.
· The out of hour’s service will then be available to deal with emergency and urgent repairs until the office opens again. You can contact the emergency service via the normal freephone number 0800 970 6363 and follow the instructions provided, or dial direct to 01253 501104.
· The Customer Service Centre will open again on Thursday 2nd January 2025 at 8.30am
During the extended break the out of hour’s call handlers will be able to assist you, plus Salvation Army Homes staff are on hand to advise them on any situation reported if required. Please do not hesitate to contact one of the numbers mentioned above for advice and assistance if you feel you need it.
I trust that the information is satisfactory. If you have any comments or wish to discuss any of the above arrangements, you can contact a member of the Customer Service Team on 0800 970 6363 prior to 24thd December 2024
Salvation Army Homes would also like to wish you a happy Christmas and a peaceful New Year.
