Policy

Last Updated

June 2024

Customer Insight and Engagement Policy

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Please note this document contains our old name and branding but rest assured the content remains accurate and valid for Salvation Army Homes.

Other Relevant Documents

Damp & Mould

Our policy to help us meet our landlord responsibilities and how we can make sure that damp and mould is managed and mitigated properly.

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Annual Report 2022 - 2023

Our annual report to residents about our work in the last year.

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Complaints & Compliments Policy

Our policy for listening and responding to feedback given by those who use our services.

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T4R Leaflet - A Brief Guide

We want to make sure our services are creative and positive environments, find out how you can get involved in T4R to add your voice.

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Annual Report to residents 2023 - 2024

We are pleased to present our 2023 - 24 annual report for residents on behalf of the Salvation Army Homes Board and Leadership team.

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